This explains how you can start your resolution journey with us. You need to be injured and you need to have a decision or there has been a delay in making a decision.
Who can use Pathways?
Using Pathways to Resolution is easy. If you are injured (or a family member of someone who is injured) and you have issues with ACC, then get in touch and we will talk to you about some of the options that are available to you. You will need to agree to the conditions of use for Pathways to Resolution.
Contact us to discuss your options
You can contact us to discuss your situation and how we can help. Even if we cannot help resolve your dispute, we will try to help connect you with the right people who can.