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If you'd like to talk to us about our Pathways to Resolution process or our Advocacy Assistance Service, then please get in touch with us using this form or by calling us on 0800 222 022.

Please remember that Pathways to Resolution is a free confidential discussion. You will need to agree to the terms of use for Pathways before we begin.

If you decide to use our Advocacy Assistance process, then you will need to agree to our terms of service.

Information About You

We need your basic contact information in order to correctly identify you and begin your dispute resolution process.


Information About Your ACC Dispute

We require preliminary information about your interactions with ACC in order to begin your dispute resolution process.


Demographic Information

We also collect optional demographic information so we can understand barriers to accessing our services.